- The Process of Nonviolent Communication (NVC). A 2-page handout that provides a short overview of the basics of NVC.
- Feelings and Needs List Click on this link to display a printer friendly pdf document containing a two-page listing of common feelings and needs.
- Empathy in Conflict Intervention: The Key to Successful NVC Mediation by Rick Bowers and Nelle Moffett. The focus of this book is on mediation, a third party intervention role that can be undertaken by supervisors, managers, human resource professionals, marriage and family therapists, teachers, mediators, peace keepers, and parents. The authors make a strong case for the central role of empathy in promoting a successful mediation, especially when ongoing relationships between the parties are at stake. This book provides a thoughtful study of the important role of empathy in mediation through the development of a theoretical model to explain the effectiveness of Nonviolent Communication™ (NVC) mediation. The theory building process used in this book, as well as the list of conditions for a successful mediation, can be broadly applied to other third party intervention methods.Intended Audience: Mediators; Conflict Resolution and Third Party Interveners (managers, supervisors, human resources representatives) students, teachers, and professionals; Marriage and Family Therapists; and Attorneys.
- Getting Past Enemy Images: An Interactive Session on Perspective Taking. Presented at the 2010 Association for Conflict Resolution 10th Annual Conference in Chicago. The presentation will provide both theoretical background and interactive exercises on perspective taking. We will distinguish empathy from sympathy and active listening. Examples and role plays used in this presentation will illustrate and provide practice in using empathy in cross-cultural situations. Participants will practice a specific method for supporting clients in perspective taking.
- Mediator Licensing and Certification in California. The process of selecting a mediator can be very confusing and frustrating. How does one go about determining who is best qualified, experienced, or successful? Is there a licensing or certification procedure that ensures that a mediator has met at least minimal standards? This article discusses the licensing and certification standards in California, the range of training programs available, the definition of terms such as “certificate” and “certified”, and how this information may be used in selecting a mediator for your situation.
- Lessons Learned – Reflections of an Empathetic Mediator. A one-page article by Rick Bowers for the Ventura Center for Dispute Resolution (VCDS) Oct-Dec 2011 Quarterly E-Newsletter. The article distinguishes empathy from sympathy and compassion — and describes the value of empathy in mediation.
- Model Standards of Conduct for Mediators. Prepared in 2004, revised in 2005, by the Association for Conflict Resolution in collaboration with the American Arbitration Association and the American Bar Association’s Section of Dispute Resolution. We, at Mediation Consultants, LLC, subscribe to the principles set forth in the Standards.
- Southern California Mediation Association. SCMA’s mission to promote the development and support of mediation through education, dialogue, and outreach to mediators and the community.
- Association for Conflict Resolution. A professional organization dedicated to enhancing the practice and public understanding of conflict resolution.
- Mediator Training Resources. A list of resources we have assembled that have informed our practice as conflict analysis and engagement professionals.
- California Courts Self-Help Center – Families & Children
- Ventura County Superior Court: Self-Help The Superior Court has family law and non-family law self-help centers to assist persons who represent themselves in court. There is no income eligibility requirement to use these services.
- Los Angeles County Superior Court: Self-Help
- Sample Parenting Plans. Developed by the state of Arizona.
- California Association of Legal Document Assistants. Legal Document Assistants, LDAs, were once commonly known as Independent Paralegals. The association provides information on what types of services LDAs can provide as well as a directory to locate one near you.
- Annual Credit Report – understand all outstanding debt. This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.
- Nolo® Legal Encyclopedia – Divorce Without Court. Nolo® provides a number of self-help books on legal topics. This area of their website provides useful information comparing divorce mediation with other approaches.
- The Center for Nonviolent Communication. The Center for Nonviolent Communication is a global network of people and communities committed to living and teaching NVC to resolve conflict and meet the needs of all people.
- Bay Area Nonviolent Communication. BayNVC supports individuals and organizations in learning to use Nonviolent Communication to create a world where everyone’s needs matter and people have the skills to make peace.
- Nonviolent Communication: A Language of Life (link to Amazon.com) by Marshall Rosenberg.
- Speak Peace in a World of Conflict: What You Say Next Will Change Your World (link to Amazon.com) by Marshall Rosenberg.
- Abilene Christian Universities. Master of Conflict Resolution and Reconciliation is designed to help make those dreams a reality for confident, hard working, ambitious individuals with a passion for higher education. The Master of Conflict Resolution and Reconciliation program helps you develop the professional skills and personal leadership strategies you need to thrive in the conflict resolution industry. The main goal is to help individuals looking to better their lives, with providing this thrilling degree geared to set you up for success. This program is 100% online so students anywhere can take advantage of this great opportunity.
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